What does BTBY stand for?
BTBY stands for Be True Be You — a movement and lifestyle brand dedicated to self-expression, self-love, and authenticity.
Do you offer international shipping?
Yes, we ship worldwide! Delivery times and charges may vary depending on your location.
How do I know what size to order?
We provide detailed size guides on each product page. If you're between sizes, we recommend sizing up for comfort.
Can I return or exchange my order?
Absolutely! We offer a 14-day return/exchange policy on unworn, unwashed items. Please visit our Returns page for full details.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number to follow your package in real time.
Are your products unisex?
Many of our products are designed to be gender-neutral. We also offer dedicated collections for men and women to help you find your best fit.
Is BTBY just a clothing brand?
BTBY is more than fashion — it's a mindset. We're here to inspire confidence, individuality, and empowerment through meaningful apparel.
Can I cancel or change my order after placing it?
If your order hasn't been processed yet, we can help make changes. Contact our support team as soon as possible.
Are your clothes ethically made?
Yes, we partner with manufacturers who share our commitment to ethical labor practices and sustainability.
How can I contact BTBY support?
You can reach us via our Contact page or email us directly at [your email address]. We're happy to help!